The Ministry of Science, Energy and Technology, through its Cyber Incident Response Team (CIRT), trained 80 Government Information and Communications Technology (ICT) experts. Senior Advisor to the Minister of Science, Energy and Technology, Trevor Forrest, speaking at the opening of the workshop in Kingston, said that one of the imperatives of the Government is to create a knowledge-based society, which involves the increased use of technology.

Sponsored by the Commonwealth Telecommunications Organisation (CTO) and the

Ministry, the training workshop is aimed at enhancing the education of these ICT professionals in basic cyber standards that should be adopted.

Mr. Forrest, said as the use of technology increased, that with “This increased use of technology not only brings increased opportunities for economic development and growth, but also increased opportunities for cyber crime,” he noted.

Mr. Forrest said that as criminals get greater exposure to technology, there will be a rise in cases, including identity and credit card information theft. “This is the reason cyber security and cyber standards are of such great importance, and also the reason for the workshop,” he explained.

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Caribbean Telecommunications Union To Establish A Caribbean Collaboration Committee

In an effort to define and align the strategic ICT agenda in the region, the Caribbean Telecommunications Union (CTU) brought several regional ICT stakeholders to meet in Trinidad and Tobago earlier this week.

With representation from across the sector including regulatory, Government and the technology industry operators. The forum’s highlight was the establishment of a new Caribbean ICT Collaboration Committee with a mandate to make recommendations to Caribbean Governments on key ICT issues affecting the region, which seems to have the approval of the telecom’s operators. 

The Chairman of the newly formed Committee, Mr Lucien Blackmoore,  Permanent Secretary in the Ministry of Information, Science and Technology, Dominica, gave his commitment to this collaborative approach and looked forward to working with all the stakeholders to enable ICT development in the region. 

Vice Chairman of the Caribbean ICT Collaboration Committee and CANTO Chairman, Mr Julian Wilkins commended the CTU on the establishment of this initiative. He added that CANTO was delighted to be part of this historic event and he looks forward to collaborating and cooperating with ICT stakeholders. He concluded that this is a great opportunity to make progress on a number of key ICT issues affecting the Caribbean.

More Interesting were Digicel’s comments. “With the ongoing ICT revolution, combined with the forces of globalization, there is no doubt that a collective approach is needed for advancing ICT-enabled development in the Caribbean—a long-standing and key area of focus for Digicel,” said Kieran Meskell, group head of Regulatory Affairs for Digicel, Caribbean and Central America.

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Bahamas Hosts Regional Infrastructure Forum 

Finance and media leaders met in the Bahamas on this week to discuss and launch a new infrastructure forum for the Caribbean.

There are significant challenges across the region to improving infrastructures. As Dr Warren Smith, then incoming President of the Caribbean Development Bank stated more than two years ago, “Over the next 10 years, some US$30 billion will be required to modernize and enhance the efficiency of the power, transportation, telecommunications, and water and waste-water sectors”.

This need will only increase as current infrastructures continue to age, but the challenges to address these problems are significant. Issues include viability, project risk and financing.

To help address this widespread concern, CIBC FirstCaribbean has joined forces with IJGlobal, the infrastructure arm of Euromoney Institutional Investor, and New Energy Events, the host of the annual Caribbean Renewable Energy Forum (CREF).

They launched the Caribbean Infrastructure Finance Forum (CARIF) in Nassau, The Bahamas earlier this week to begin addressing these concern.

According to Jon Whiteaker, Editor-In-Chief of IJGlobal, “Governments in the region are showing that they are willing but they need to ramp up dialogue with the private sector in order to achieve the efficient delivery of projects and good value for their investments. CARIF is the ideal forum for those discussions to take place.”

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Presenter Profile

An IT Professional for more than 20 years and an entrepreneur for more than a decade, Russell Williams is the founder of,The IT Facility and has extensive experience as a Consultant, IT Trainer and facilitator and is happy to answer your questions. E-mail them to This email address is being protected from spambots. You need JavaScript enabled to view it. or follow him on Twitter @RwilliamsKN, G+ google.com/+RussellWilliamsKN and on facebook.com/RussellWilliamsKN

 

Free and Open Source Software, or FOSS allows for the free use and modification of software developed by the Open Source Community. Such software drives much of the internet through applications and operating systems such as Apache, Linux, Mozilla’s FireFox and others. More recently the software behemoth Microsoft joined the Linux Foundation. 

The Government of Guyana through the eGovernment Agency in the Ministry of Public Telecommunications has initiated a process to develop a policy on the use of Free and Open Source Software within the public sector.

To that end the eGovernment Agency has published the draft policy document for interested persons and stakeholders to submit comments. The deadline for feedback is Friday 9th December, 2016. A link to the draft policy is available in the show notes.

The document is available on GitHub at https://github.com/Vidyaratha/RFC_draftFOSSpolicy

Jamaica Moves Ahead With Plans To Create Single ICT Regulator

The Government of Jamaica is moving ahead with plans to establish a single regulator for the Information and Communications Technology (ICT) sector.

Jamaica’s Science, Energy and Technology Minister, Dr. the Hon. Andrew Wheatley, said the legislative and regulatory changes necessary to facilitate the move are expected to be brought to Parliament in 2017.

He noted that the objective is to ensure cohesion across the sector “thereby creating a more modern fit-for-purpose framework”. The Minister was speaking at the Spectrum Management Authority’s (SMA) 15th Anniversary Awards Dinner in New Kingston.

Meanwhile, he noted the urgency for Jamaica to make the transition from analogue to digital transmission. He pointed out that a number of countries have already made the switch, enabling them to deliver more high-quality content in order to meet market demand.

“In the case of the United States, this switch has helped to free up valuable broadcast spectrum for public-safety communications by groups such as the police, fire departments and rescue squads,” he pointed out.

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ECTEL Reviewing Universal Service Fund Regulations

All around the world governments levy a small tax on the revenues of telecommunications companies, which are credited to a “Universal Service Fund”. The purpose of this fund is to finance projects to make telecommunications service available to underserved communities and parts of the country where, for commercial reasons the telecom’s companies might not ordinarily serve.

The Eastern Caribbean is no exception, however there has been growing concern not surprisingly mainly from among the service providers themselves, but also other stakeholders that these funds are accumulating but seldom used.

During a break at ECTEL’s 77th Board Meeting in Basseterre  St. Kitts, ECTEL Managing Director Mr. Embert Charles was asked for an overview of the changes to USF regulations.

“ECTEL is obligated under the treaty to provide continues advice and guidance on the use of the Universal Service Funds, these are essentially national funds set up by the National Telecommunications Regulatory Commission (NTRC) so they are responsible for the management of the fund. But what we do is get involved in the process of setting rules and  policies that are harmonised across the ECTEL member states.” Mr. Charles said.

He explained that ECTEL had begun a consultation on proposed changes to the regulations governing the USF.

“In essence some of the work, speaks to adjusting the framework and parameters for who can contribute to the fund and defining what is Universal Service as well as who can contribute and actually access the funds. We had challenges in the past that because of the limited interpretation of the rules by some of the NTRCs there was a very slow roll-out of programmes and projects under the fund. That was criticised from the point of view that there were a lot of projects that could be done, but only the service providers could access the funds.”

The Managing Director was aware that there was criticism of the fund, but pointed out that they had to observe the regulations.

“We had challenges in the past that because of the limited interpretation of the rules by some of the NTRCs there was a very slow roll-out of programmes and projects under the fund. That was criticised from the point of view that there were a lot of projects that could be done, but only the service providers could access the funds.”

 “But those were rules at the time,  we could not break the rules, unless the rules change we have to go by the rules. But there can be some latitude and some NTRCs have done that and we advice others to follow cautiously.”

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Presenter Profile

An IT Professional for more than 20 years and an entrepreneur for more than a decade, Russell Williams is the founder of,The IT Facility and has extensive experience as a Consultant, IT Trainer and facilitator and is happy to answer your questions. E-mail them to This email address is being protected from spambots. You need JavaScript enabled to view it. or follow him on Twitter @RwilliamsKN, G+ google.com/+RussellWilliamsKN and on facebook.com/RussellWilliamsKN

 

 

 

 

The ministries of Public Health and Industry & Commerce have issued an invitation to programmers to enter a contest to develop an app, that will enable consumers to use their mobile phones to report expired products being sold in stores. The announcement was made by Director of the Food, Pharmaceuticals and Sanitary Product Agency (Digemaps) Karina Mena, and deputy minister of Industry and Commerce, Ignacio Méndez.

Mena said that the "hackathon” is also aimed at deterring the sale of fraudulent pharmaceuticals. The app would include a rumor-reporting mechanism so that normal citizens can report infractions when in the store through their mobile or other electronic media.

The plan is also to use the app at airports and sea ports to detect fraudulent merchandise.

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ECTEL Chief Explains The Importance Of Net Neutrality

ECTEL has signalled it’s intention to push through with Net Neutrality legislation among the five member states of the Commonwealth of Dominica, Grenada, St. Kitts and Nevis, St. Lucia and St. Vincent and the Grenadines.

We sat down with Managing Director of ECTEL Mr. Embert Charles to discuss what this means for consumers and to answer the charge by service providers that the providers of Over The Top (OTT) Services are not paying their way,

ECTEL’s position is that all data should be treated equally by Internet Service Providers – ISPs, there should be no preferential treatment of throttling or blocking of data or services. We asked Mr. Charles how does he respond to the ISP’s claims that the Over The Top Service Providers such as Google, FaceBoot, Netflix and WhatsApp are not paying to support the networks or contributing to government taxes and the Universal Service (USF)?

Mr. Charles stated, “It’s a difficult area to regulate, but it’s not one that has not been done by other regulators before. But I think we need to establish a number of things. One is that service providers are actually giving priority to some existing Over The Top Service providers so what one is arguing is that something that might be detrimental to their business is being encouraged I guess in the interest of that same business.”

Charles went on to cite an example of how a small content provider or Over The Top Service provider could be disadvantaged by failure to enforce or adopting net neutrality. 

“You can use a simple example of content provider who has developed a very viable relevant applicable service for a small country like St. Kitts and Nevis, and that is blocked because that service provider doesn’t have any clout or doesn’t have a relationship with a service provider and as a result disadvantages several citizens who may want to access the app. So we hold hard and fast to that principal it has been codified in our new legislation, and where as  some people maybe living in fear the legislation simply gives us the framework to design the rules for net neutrality.

Presenter Profile

An IT Professional for more than 20 years and an entrepreneur for more than a decade, Russell Williams is the founder of,The IT Facility and has extensive experience as a Consultant, IT Trainer and facilitator and is happy to answer your questions. E-mail them to This email address is being protected from spambots. You need JavaScript enabled to view it. or follow him on Twitter @RwilliamsKN, G+ google.com/+RussellWilliamsKN and on facebook.com/RussellWilliamsKN

 

 

With online room booking service AirBnB coming under fire in the physical space in states like New York and some countries in Europe, it’s not surprising that the company is seeking more “friendly” markets.

Jamaica’s Minister of Tourism, Edmund Bartlett  met with Shawn Sullivan, Airbnb’s executive with responsibility for Public Policy – Latin America and the Caribbean; and Carlos Muñoz, Head of Public Policy and Government Affairs, Airbnb. The Ministry of Tourism is set to sign a major agreement with Airbnb to augment and drive growth within the tourism industry.

The minister, who made the announcement during a meeting with Airbnb executives at the ministry’s New Kingston offices, is optimistic about the potential impact the agreement will have on community tourism and is eager to finalise a memorandum of understanding to concretise the partnership.

“We are very happy to be partnering with Airbnb and know that it will be mutually beneficial to both entities involved. Once drafted, I know that the agreement will take into account our goal of destination assurance, which ensures our credibility in the marketplace. It will also allow us to utilise analytics across their social platforms. This will be a great tool for us to build a better collective resource management platform for our destination,” said Bartlett.

According to Airbnb’s executive with responsibility for public policy in Latin America and the Caribbean, Shawn Sullivan, the market for Airbnb in Jamaica is rapidly growing and is extremely lucrative. The site currently accounts for 2,300 active hosts and 4,000 active listings in the past year from Jamaica.

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Social Media Identified As A Factor In Teenage Suicide

Life Coach Janice Huff is implicating social media as a factor in the increasing rate of suicide among youth in Antigua & Barbuda and the wider world. Huff said the advent of social media has seemingly forced young people to try to fit in despite the challenges they are facing.

“Our lives are like goldfish bowls where everybody is looking on us, and I think that clearly adds immense pressure that some of us have never had before,” she said. According to Huff, young people are being forced, because of social media, to portray an image of themselves that doesn’t exist.

“They are showing off the world as one person, and literally they feel something else completely different inside,” she argued. “The whole point is that there is so much other stress coming into their lives as well now. Yet, they are still hiding behind the Internet, claiming that they are doing okay because that’s how they want to be seen by their friends, peers and parents.”

Huff said young people must be encouraged by adults to “come out of that and say it’s okay to not be okay”.

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Presenter Profile

An IT Professional for more than 20 years and an entrepreneur for more than a decade, Russell Williams is the founder of,The IT Facility and has extensive experience as a Consultant, IT Trainer and facilitator and is happy to answer your questions. E-mail them to This email address is being protected from spambots. You need JavaScript enabled to view it. or follow him on Twitter @RwilliamsKN, G+ google.com/+RussellWilliamsKN and on facebook.com/RussellWilliamsKN

 

The Head of Jamaica’s Cyber Incident Response Team (CIRT) in the Ministry of Science, Energy and Technology, Dr Moniphia Hewling, speaking during an event to observe Cyber Security Awareness Day urged victims of cybercrimes to come forward and make a report. She said reports can be made to CIRT or the Communication Forensics and Cybercrimes Unit of the Jamaica Constabulary Force (JCF).

Cybercrime is any unlawful activity carried out using a computer or the Internet. These include identity theft, fraud, copyright infringement, cyberstalking, child pornography, revenge pornography, and bullying.

Dr Hewling noted that these incidents often go unreported because some persons

are unaware that they are actual crimes.“They are not familiar with the Cybercrimes Act of 2015. Then there are those people who cannot be bothered; they may lose a couple hundred, thousands or millions of dollars and they sort it out with the bank and they have an agreement,” she pointed out.

She advised persons to exercise caution when using the Internet and to “stop and think before they click”. “They need to realise that there is real and present danger that exists... they must also be aware at all times to protect their PIN when they use point-of-sales terminals,” she said.

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Caribbean Holds First Cyber Crime Conference

The Attorney General’s Office of Curacao together with the Kingdom Detectives Cooperation Team (RST) and DataExpert from the Netherlands will host the first Caribbean Cybercrime Conference in Aruba on November 16th.

The goal of the Caribbean Cybercrime Conference is to create awareness for the growing threat of cybercrime and the growing demand of digital investigations. The objective is also to explain what digital forensics and cybercrime is all about.

Over the last decade the use of electronic devices such as iPads, smartphones and laptops has grown exponentially by the public, and also among suspects in criminal cases. This has posed an extra challenge for law enforcement as well for the corporate industry. Due to constant technical innovations and the increase of cybercrime the complexity of criminal investigations is constantly rising.

The conference will start with an introduction by Director of the Forensics Team at DataExpert André Hakkers and the keynote presentation entitled “Threats and challenges in the area of cybercrime and cyber security” will be made by Lodewijk van Zwieten, senior prosecutor, seconded national Expert to Eurojust for Cybercrime.

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Jamaican Educators Encouraged To Use More Technology

Jamaica’s Education, Youth and Information Minister, Senator the Hon. Ruel Reid, is encouraging educators in Jamaica to employ more technology in the teaching and learning process. Minister Reid said the push for the use of more technology in education forms part of the Government’s quest to deliver quality education in every school. He noted that the Government has spent considerable sums of money to bring more ICT into the education system, including the Tablets in Schools programme and the supporting Internet infrastructure.

Senator Reid, made the remarkes, while delivering the keynote address at the 2016 EduVision Awards Banquet in Ocho Rios, St. Ann.

“Quality education at every rung of the education ladder is a key ingredient of our national development plan. Quality education, however, is hardly possible in the 21st Century unless it is supported and grounded in access to, and productive use of information communication technologies (ICTs). No country can walk into the 21st Century confidently without mastering the integration of ICTs in education,” the Minister said.

He pointed out that the Ministry took a deliberate position to include ICT in the crafting of the new National Standards Curriculum for schools.

“The curriculum was piloted in 49 schools across the island during 2015. A major pillar of our new national standardised curriculum is its deliberate and elevated emphasis on the use of ICTs in the teaching and learning process,” Senator Reid said.

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Presenter Profile

An IT Professional for more than 20 years and an entrepreneur for more than a decade, Russell Williams is the founder of,The IT Facility and has extensive experience as a Consultant, IT Trainer and facilitator and is happy to answer your questions. E-mail them to This email address is being protected from spambots. You need JavaScript enabled to view it. or follow him on Twitter @RwilliamsKN, G+ google.com/+RussellWilliamsKN and on facebook.com/Ru`ssellWilliamsKN

 

 

 

 

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